Privacy Policy

Last Updated: [Insert Date]

At Tomtoc (“we”, “us”, or “our”), we understand that premium tech protection deserves equally premium privacy standards. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tomtoctravelstorage.com or purchase our protective cases, sleeves, and travel essentials.

1. Information We Collect

We collect information to provide better services to all our global customers:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely by our payment processors), and phone number (optional for shipping updates).
• Device Information: We automatically collect certain information about the device you use to access our site, including IP address, browser type, operating system, and referring URLs.
• Usage Data: We collect information about how you interact with our website, including pages visited, time spent, and products viewed.
• Communication Data: If you contact our customer support, we may keep records of those communications.

2. How We Use Your Information

Your information helps us provide the seamless, secure experience Tomtoc customers expect:

• Process and fulfill your orders for laptop sleeves, tablet cases, and other protective gear
• Provide customer support and respond to inquiries
• Improve and optimize our website for digital professionals and global nomads
• Communicate about products, promotions, and company news (with your consent)
• Prevent fraud and enhance payment security
• Comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We treat your data with the same care we design into our protective cases:

• Service Providers: We share necessary information with trusted third parties who assist with payment processing (Visa, MasterCard, PayPal), shipping (FedEx, DHL), and website operations.
• Legal Requirements: We may disclose information if required by law or to protect Tomtoc and our customers.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Just as our products provide military-grade protection for your devices, we implement robust security measures:

• All transactions are protected by 256-bit SSL encryption
• Payment processing is PCI-DSS compliant
• We don’t store complete payment details on our servers
• Regular security audits and monitoring
• Data is stored on secure servers with limited access

While we implement these measures, no internet transmission is 100% secure. We encourage customers to use strong passwords and monitor their accounts.

5. Your Rights and Choices

You have control over your personal information:

• Access & Correction: You may request access to or correction of your personal data.
• Marketing Communications: Opt-out of promotional emails by clicking “unsubscribe” in any email.
• Account Deletion: Request deletion of your account information, subject to legal retention requirements.
• Do Not Track: Our website doesn’t currently respond to “Do Not Track” signals.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Necessary for site functionality and secure checkout.
• Analytics Cookies: Help us understand how customers use our site to improve products like our laptop sleeves and travel bags.
• Marketing Cookies: Used with your consent to show relevant ads for our protective gear.

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As a global brand serving customers worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our products and website are not directed at children under 13. We don’t knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. The “Last Updated” date at the top indicates when revisions were made.

10. Contact Us

Thank you for trusting Tomtoc with your tech protection needs and your personal information. We value your privacy as much as we value the security of your devices.